Shipping policy
Shipping Policy
At Mamuka Healthcare, we are committed to delivering your products safely and on time.
Order Processing
Orders are usually processed and dispatched within 1–3 business days after confirmation.
Delivery Time
Orders are generally delivered within 3–7 business days after dispatch, depending on your location and courier service.
Shipping Charges
Shipping charges will be calculated and displayed at checkout based on the delivery location and order details.
Courier Delivery
All orders are shipped through reliable courier partners. Once your order is dispatched, tracking details may be shared with you through SMS, WhatsApp, or email.
Delivery Delays
Delivery times may be affected by weather conditions, public holidays, courier delays, remote locations, or other circumstances beyond our control.
Incorrect Address
Please ensure that your shipping address and contact details are correct before placing your order. Mamuka Healthcare is not responsible for delays or failed delivery caused by incorrect or incomplete address details.
Damaged Package
If your package arrives damaged, please contact us as soon as possible with photographs or video evidence of the package and product.
For any shipping-related questions, please contact Mamuka Healthcare through our customer support channels.
Mamuka Healthcare — Nature’s Care. Your Health.